At Esci Travel & Holidays, your privacy matters to us. We are committed to protecting the personal information you share with us through www.escitravel.com , by phone, email, or any other communication channel. This website is intended for individuals over 18 years of age. By using our site or contacting us, you agree to the practices described in this Privacy Policy.
Browsing Our Website
You can browse our website anonymously. We do not collect personal information unless you choose to provide it.
Like most websites, we use:
Cookies, Session variables, Client-side tracking tools.
These help us understand how visitors use our website and improve your experience. We may collect general technical details such as: Your IP address, Browser type, Device type, Pages visited, How you found our website.
This information is collected in aggregate and is not personally linked to you.
We use Google Analytics to understand website traffic and user behavior. Google Analytics uses cookies to collect anonymous data, including your IP address.
This information helps us: Measure website performance, Improve content and user experience, Analyze response rates to emails and links.
No personally identifiable information is collected unless you voluntarily submit it through a form.
You can manage or disable cookies through your browser settings or Google’s advertising preferences.
We collect personal information only when you voluntarily provide it. This may include:
Full name, Email address, Phone number, Postal address, Travel preferences, Passport details (for bookings), Payment details (when required). We collect this information when you: Request a quote, Make a booking, Subscribe to our newsletter, Participate in a survey or promotion, Contact us for inquiries
We use your information to: Process bookings and travel arrangements, Personalize your travel experience, Respond to inquiries, Send confirmations and travel updates, Improve our services, Share relevant offers (if you opt in).
We use your information to:
Deliver the travel services you request, Ensure accurate bookings with airlines, hotels, and partners, Communicate important travel updates, Send promotional emails (you can opt out anytime), Conduct internal research and service improvements
If you provide your email address, we may send you updates, offers, or travel inspiration. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.
We do not sell your personal information to third parties.
We may share necessary information with trusted partners (such as airlines, hotels, ground operators, and payment processors) strictly for fulfilling your travel arrangements.
We may also disclose information if required by law or in the event of a legal investigation.
We collect IP addresses and access times to:
Analyze website trends, Improve functionality, Monitor site security, Gather demographic insights.
IP addresses are not linked to personally identifiable information.
If you participate in a contest, giveaway, or survey, we may request personal information to administer the promotion or notify winners. Participation is voluntary, and you choose what information to share. Survey data is aggregated to improve our services and customer experience.
If our website includes message boards or comment sections:
You are responsible for the content you post.
Do not post unlawful, defamatory, abusive, or copyrighted material without permission.
We reserve the right to remove inappropriate content.
In the event of legal claims, we may disclose relevant user information if required by law.
By posting content, you grant Esci Travel & Holidays permission to use, reproduce, and distribute that content for business purposes.
If you send us ideas, suggestions, or proposals:
They are considered non-confidential.
We may use or adapt them without obligation or compensation.
We are not required to provide credit or payment.
We respect intellectual property rights. If you believe content on our website infringes your copyright, please contact us with:
Your name and contact information, Description of the copyrighted work, Location of the allegedly infringing material, A good-faith statement of unauthorized use , A statement confirming accuracy of your claim.
Send claims to:
Esci Travel & Holidays
Website: www.escitravel.com
Email: reservations@escitravel.com
Tel: +254 794 144 337
We will investigate and respond promptly.
You may opt out of marketing emails at any time by:
Clicking the unsubscribe link in any email
Contacting us at reservations@escitravel.com
Calling +254 794 144 337
Service-related communications (such as booking confirmations) will still be sent when necessary.
Our website is not intended for children under 13. We do not knowingly collect personal information from children. The site is intended for individuals over 18 years of age.
If you believe we have not complied with this Privacy Policy or have questions about your data, please contact us:
Website: www.escitravel.com
Email: reservations@escitravel.com
Tel: +254 794 144 337
We will investigate and respond promptly.
Our website may link to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies when visiting external sites.
From time to time, we may participate in affiliate programs that allow us to earn a commission when you purchase products through certain links. This does not affect our recommendations or your pricing.
We may update this Privacy Policy periodically. Any updates will be posted on this page.